Instagram co -founder Kevin Systrom says he is trying hard to “engage in liquid” by damaging their users with following questions, rather than providing a useful overview.
Systrom said the tactics represent “a force that is hurting us”, comparing them with those used by social media companies to aggressively expand.
“You can see some of these companies by descending into the rabbit hole that all consumer companies have come down to trying to promote engagement,” he said at Startupgrind this week. “Whenever I ask a question, finally raises another little question to see if it can get another question from me.”
The comments come amid chatgpt’s criticism to be very beautiful to users instead of answering their questions directly. Openai has apologized for the problem and blamed “short -term feedback” from users for him.
Systrom suggested that chatbots be overly engaged are not a mistake, but a deliberate feature created for companies to show metrics like past tense and daily active users. He should be “Laser -focused” in providing high quality responses rather than moving metric in the easiest way possible, he said.
Systrom did not appoint any specific companies to him in his remarks. He did not respond immediately to a comment request.
In response, Openai told Techcrunch about the specifications of his users, who says his model of he “often does not have all the information” to provide a good answer and may require “clarification or more detail”.
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But if the questions are not too unclear or difficult to answer, it must “take a knife in meeting the requirement and tell the user that it may be more useful with certain information,” read the specifications.
